ICT Tools:
Program Area:
Grantee: Pact, Inc.
Partners: USAID Cambodia
Technical Partner: Glean
Technology Solution: Technology tool that enable effective and constructive engagement between citizens and government officials at the local level
This project funds Pact Cambodia to integrate the lessons learned from the initial results of TRANSMIT - a tool that tracks citizen complaints and government responses online - to design, develop and field-test a new prototype with target user groups using deeper user testing methods. The overall goal of this project is to validate a better technology solution that will enable effective and constructive engagement between citizens and government officials at the local level.