Grantee: Advocacy and Policy Institute
Technical Partner: Open Institute
Technology Solution: Interactive Voice Response (IVR) system & mobile app to provide transparent public services' procedures & fees
This project tested a tool to make public service prices more available through interactive voice response technology (IVR), which enabled access to audio information files offline without incurring data charges. Initially, it makes available the prices of public services and then expand over time to provide additional information based on citizen priorities.
Success Story: Hotline and Mobile App Improve Access to Public Service
Grantee: People In Need Cambodia
USAID Cambodia, 17 Triggers
Technology Solution: Interactive Voice Response (IVR) System for maternal & child care messages
This project funded the development of a mobile phone-based Interactive Voice Response (IVR) tool to bring pre-recorded messages about maternal and child care directly to pregnant women and new mothers through curated voice-messages.
Success Story: Scaling Up Mobile Health Services to Expectant and New Mothers in Cambodia